Verified Customers in their own unedited words.
Date: 2023-02-15
Ticket #: 91121
Store Code: TH
Ph# 4 digits: 8688
Name:
My 20+ -year old Henkels chef’s knife is like new. I’ll be taking other kitchen knives and maybe scissors!
Thanks!
Date: 2023-02-07
Ticket #: 92251
Store Code: LGH
Ph# 4 digits: 507
Name: Robert
Wife is saying that the scissors are duller now than before sharpening. She has been searching for a good hair scissor sharpener, and stated that they are hard to find. She also said that the kitchen knife is razor sharp!
Hi Robert.
Adjusting scissor 'tension' via the center screw after sharpening them is always a bit difficult.
Like "Goldilocks and the Three Bears", getting the center screw tightened 'perfectly' to an individual's hand strength is a matter of 'too loose', 'too tight' & 'just right'.
If you were to use the same scissor yourself, you could oddly find the scissor working just fine for you.
Regardless, you could try tightening/loosening the center screw yourself, if you wish, to improve your wife's results, hopefully.
But feel free to return the scissor (helpfully with the previous ticket # 92251) to the store & tell me to tight/loosen the center screw for you.
It's also possible for older scissors that the threads of the center screw are somewhat 'stripped' from regular usage over time.
In this case, I can 'adjust' the tension once more, but the tension won't 'hold' because of the previous thread damage.
This is rare but 1 in 20 I'm afraid.
Contact me via Douglas@GreaterHoustonSharpening.com as you wish but please mention #92251/LGH.
Thanks for taking the time here to let me know what you think about GHS.
DW Pitchford
Adjusting scissor 'tension' via the center screw after sharpening them is always a bit difficult.
Like "Goldilocks and the Three Bears", getting the center screw tightened 'perfectly' to an individual's hand strength is a matter of 'too loose', 'too tight' & 'just right'.
If you were to use the same scissor yourself, you could oddly find the scissor working just fine for you.
Regardless, you could try tightening/loosening the center screw yourself, if you wish, to improve your wife's results, hopefully.
But feel free to return the scissor (helpfully with the previous ticket # 92251) to the store & tell me to tight/loosen the center screw for you.
It's also possible for older scissors that the threads of the center screw are somewhat 'stripped' from regular usage over time.
In this case, I can 'adjust' the tension once more, but the tension won't 'hold' because of the previous thread damage.
This is rare but 1 in 20 I'm afraid.
Contact me via Douglas@GreaterHoustonSharpening.com as you wish but please mention #92251/LGH.
Thanks for taking the time here to let me know what you think about GHS.
DW Pitchford
Date: 2022-10-20
Ticket #: 988888
Store Code: CIR
Ph# 4 digits: 3869
Name:
Great guys, do a good job everytime. Very recommended. Tony
Thanks! dwp
Date: 2022-09-02
Ticket #: 89543
Store Code: CDH
Ph# 4 digits: 5889
Name: Linda
Wonderfully sharp and clean. Removed bad rust. Thank you!*****
Thanks Linda for the positive feedback. Be aware that rust returns very quickly given the Houston humidity I'm afraid. Keep the 'bad' areas as dry as you can to minimize any returning rust. Our thanks, DWP
Date: 2022-06-18
Ticket #: 88485
Store Code: MD3
Ph# 4 digits: 946
Name:
The newly sharpened grass shears have a better cutting area than when they were new!
Good to know! Thanks for taking the time & posting here for us. DWP