Verified Customers in their own unedited words.
Date: 2023-02-07
Ticket #: 92251
Store Code: LGH
Ph# 4 digits: 507
Name: Robert
Wife is saying that the scissors are duller now than before sharpening. She has been searching for a good hair scissor sharpener, and stated that they are hard to find. She also said that the kitchen knife is razor sharp!
Hi Robert.
Adjusting scissor 'tension' via the center screw after sharpening them is always a bit difficult.
Like "Goldilocks and the Three Bears", getting the center screw tightened 'perfectly' to an individual's hand strength is a matter of 'too loose', 'too tight' & 'just right'.
If you were to use the same scissor yourself, you could oddly find the scissor working just fine for you.
Regardless, you could try tightening/loosening the center screw yourself, if you wish, to improve your wife's results, hopefully.
But feel free to return the scissor (helpfully with the previous ticket # 92251) to the store & tell me to tight/loosen the center screw for you.
It's also possible for older scissors that the threads of the center screw are somewhat 'stripped' from regular usage over time.
In this case, I can 'adjust' the tension once more, but the tension won't 'hold' because of the previous thread damage.
This is rare but 1 in 20 I'm afraid.
Contact me via Douglas@GreaterHoustonSharpening.com as you wish but please mention #92251/LGH.
Thanks for taking the time here to let me know what you think about GHS.
DW Pitchford
Adjusting scissor 'tension' via the center screw after sharpening them is always a bit difficult.
Like "Goldilocks and the Three Bears", getting the center screw tightened 'perfectly' to an individual's hand strength is a matter of 'too loose', 'too tight' & 'just right'.
If you were to use the same scissor yourself, you could oddly find the scissor working just fine for you.
Regardless, you could try tightening/loosening the center screw yourself, if you wish, to improve your wife's results, hopefully.
But feel free to return the scissor (helpfully with the previous ticket # 92251) to the store & tell me to tight/loosen the center screw for you.
It's also possible for older scissors that the threads of the center screw are somewhat 'stripped' from regular usage over time.
In this case, I can 'adjust' the tension once more, but the tension won't 'hold' because of the previous thread damage.
This is rare but 1 in 20 I'm afraid.
Contact me via Douglas@GreaterHoustonSharpening.com as you wish but please mention #92251/LGH.
Thanks for taking the time here to let me know what you think about GHS.
DW Pitchford
Date: 2025-03-12
Ticket #: 100509
Store Code: LGH
Ph# 4 digits: 7501
Name: Susan Parker
I just picked up my shovel and hedge clippers from Ace Hardware. The shovel came back with a blue plastic like coating along the bottom edge. Do I need to remove this? Guessing that was for protection but wasn't sure. Excited that these yard tools could be sharpened!
Hi Susan!
Yes, the GHS 'blue wax' is just a courtesy sharpening wax designed to help protect ACE employees, ACE store floors, your vehicle's interior and YOU as best we can from the newly sharpened shovel edge.
Just pick an 'end' to the wax & it'll virtually slide right off for you.
Anything with a long exposed edge like a machete, shovel or even a kitchen knife is potentially harmful to the unwary I'm afraid.
Wax is easy & cheap to help all. Better safe than sorry as the old saying goes.
Thanks for your question here and the friendly post.
Doug
Yes, the GHS 'blue wax' is just a courtesy sharpening wax designed to help protect ACE employees, ACE store floors, your vehicle's interior and YOU as best we can from the newly sharpened shovel edge.
Just pick an 'end' to the wax & it'll virtually slide right off for you.
Anything with a long exposed edge like a machete, shovel or even a kitchen knife is potentially harmful to the unwary I'm afraid.
Wax is easy & cheap to help all. Better safe than sorry as the old saying goes.
Thanks for your question here and the friendly post.
Doug
Date: 2025-03-11
Ticket #: 99547
Store Code: LGH
Ph# 4 digits: 5795
Name:
I inherited a pair of ancient 4 1/2" steel scissors and hoped they could be restored to use now that I am crafting. They were perfectly done, rust removed, and now cut beautifully. They bring memories of my loved time every time I use them, thank you so much!
Thanks A.C.! 🙂
Those old big black handle scissor were obviously well made back in their day & clean up pretty easily on a wire wheel most of the time.
Keep your scissors' inside faces clean & tighten up on the center screw a little when they start to lose their cutting performance in the future & you'll get a lot of life out of it over time.
We appreciate you taking the time to make a post here for us as one of GHS' main business goals is to simply sharpen everything like it's our own personal item(s), period.
Best wishes, Doug
Those old big black handle scissor were obviously well made back in their day & clean up pretty easily on a wire wheel most of the time.
Keep your scissors' inside faces clean & tighten up on the center screw a little when they start to lose their cutting performance in the future & you'll get a lot of life out of it over time.
We appreciate you taking the time to make a post here for us as one of GHS' main business goals is to simply sharpen everything like it's our own personal item(s), period.
Best wishes, Doug
Date: 2025-03-05
Ticket #: 100011
Store Code: HC
Ph# 4 digits: 6513
Name: Mark D. Tucker
I recently had a lawn mower blade sharpen, but I have not mowed my lawn yet, but I am ready to try out my newly sharpen blade.
Your business has sharpened a pair of fabric shears and a clipper blade to my satisfaction; also thank you for wrapping my lawn mower blade thoroughly to help prevent accidental cuts.
Your business has sharpened a pair of fabric shears and a clipper blade to my satisfaction; also thank you for wrapping my lawn mower blade thoroughly to help prevent accidental cuts.
Our pleasure to be of service to you in the past regarding your fabric scissor & clipper blade.
Installing newly sharpened mower blades can be tricky even when you're being as careful as possible with gloves.
Thanks for taking the time in making this post here.
Doug
Installing newly sharpened mower blades can be tricky even when you're being as careful as possible with gloves.
Thanks for taking the time in making this post here.
Doug
Date: 2025-01-16
Ticket #: 99563
Store Code: LGH
Ph# 4 digits: 2380
Name: Monte Ranshaw
I just wanted to let you guys know you did an awesome job I tried to sharpen these at home apparently you have what it takes to get the job done and I appreciate a job well done You will be seeing more scissors for me in the future.
Excellent!
We've been sharpening most everything for a few decades now and scissors/knives are still our bread & butter. 🙂
Thanks for the positive feedback and your time/effort here.
DWP
We've been sharpening most everything for a few decades now and scissors/knives are still our bread & butter. 🙂
Thanks for the positive feedback and your time/effort here.
DWP