Date: 2024-12-08
Ticket #: 97941
Store Code: ROC2
Ph# 4 digits: 7852
Name: Sasha C.
Top notch service. I have used this service twice by now and my knives come back not only sharpened with precision but conditioned, de-oxydized and looking nearly new.
Even the sloppy burr marks left on a blade by a previous service provider have been smoothed out. These people love what they do, for sure.
Our thanks for your kind & detailed review. DWP
Date: 2023-09-16
Ticket #: 95050
Store Code: ROC2
Ph# 4 digits: 7852
Name: Alexandra
Excellent service overall. I am impressed not just by the sharpening but also by the conditioning of the tools and knives--they look so rejuvenated. I can tell the service was done with pride, care and love 🙂 Only one small constructive comment: the Japanese carbon steel edge needs to be of a much smaller angle ~10 degrees. I will leave a note next time about this. Otherwise I am very pleased.
Thanks! But be aware that knife angles less than 12º are very prone to chipping when in use. Yes, please make a comment on the face of our ticket about your request & we'll try to thin the angle for you at that time. DWP