Welcome to GHS' Wall of Shame:

GHS has always 'worked' on a hand shake basis and with a handful of simple Do's and Don'ts for decades with mostly hardware stores of every variety.

‘They’ got to 'hold' all the money involved until the end of the month when we send them a detailed statement / bill of all the prior calendar month transactions.

‘They’ have a store 'log book' in-house to see all transactions all the time so everything is very 'transparent' dollar wise.

‘They’ each get their like 'cut' every month so nobody goes hungry, right?

This generally works very smoothly until new top management and / or owners take over occasionally.

Some of these people aren't apparently 'told' the previous sharpening ground 'rules' as they are so simple, easy & common sense.

Eventually, the new ‘Powers-That-Be’ steps 'hard' on my sharpening toes unwittingly at first.

Funny thing; they're mostly right.  It's their place & I'm a 'guest' there.

Go ahead and change the verbal agreement between us unilaterally but you might want to discuss it with me beforehand, yes?

Too easy, right?

Fortunately, these 'bad guys' are very few and far in between but there's a black sheep in every family.  Sigh.

Good, upscale client since the late '90s.  Great traditional hardware stores.  Great employees and lower management but upper management churn in 2018 apparently.

The ‘new’ CFO?  Never met him BUT he loved giving away my $$$ at his whim.  A friendly store manager gave me a wink & a nod that it was time for us to part company.  Done the next day & gone.

3 months later, the CFO with the very nicely scented stationery wrote me to tell me to stop sending my past-due monthly bills to him as he wasn't paying, period.

Want a copy of his letter?  Embarrassing for him anyway.  End rant.